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Showing posts from January, 2018

Recover Deleted items in Exchange online (Microsoft office 365)

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  In Exchange online we provide 3 layers of Recovery so that messages can be recovered Deleted Items Folder Recover Deleted Items Folder Purges Folder     Deleted Items Folder When a mail is deleted(normal Delete not shift Delete) its moved to Deleted Items folder and its present there until, either we manually delete the messages from there or its deleted automatically as per the Retention Policy of the Organization(default value is 30 days)   Recover Deleted Items Folder   When a mail is Shift deleted(hard deleted), or deleted from Deleted items or removed from deleted items by the Retention policy, its moved to the Recover Deleted Items Folder and it remains there for next 14 days (can be extended to 30 days).   There are 2 folders under Recovery Deleted Items Deleted Folder(its not the normal Deleted folder in the mailbox) Purges Folder    When the mail is present in Recovery Deleted Items(Deleted folder) i

Analyze Office 365 Message headers

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How to get the message headers? From outlook. i. Double click on the mail “This will open the mail in new window” ii. Go to File option in the tool bar. iii. File > Info > Properties In the new pop up window copy all the contents available under “Internet Header” option. From OWA a. Open the mail b. Click on dropdown option available under “reply all” option c. Under the dropdown options select “Message Properties”. Once you have the message headers, open search “EXRCA” on Internet or open https://testconnectivity.microsoft.com/ Once you are the Microsoft remote connectivity site is opened select the option “Message Analyzer” Paste the copied/saved header under “Insert the message header you would like to analyze” and click on analyze. You will see the results in the below order. ·          Summary will give the overview of the mail like o    Subject o    From , To , …etc ·