Can we use Exchange Online Mailbox for Journaling purpose
Can we use Exchange Online Mailbox for Journaling
purpose ? – NO
The journaling mailbox specified in a journal rule
must be external to your organization (and External to Office 365. Cannot be in
a different tenant).
Why it is
not supported?
A journal mailbox
often handles tremendous traffic. Imagine if you enable journaling for 1,000
users, each of which receives 50 messages daily and sends 25 responses. That
means that the journal mailbox will handle a minimum of 75,000 messages daily.
Now scale it up a tad to 10,000 users and you begin to realize just what a
strain the mailbox comes under. An Exchange mailbox can absolutely handle the
demand, but you need to prepare for the load. For example, a journal mailbox
might be assigned its own database and placed on a separate volume to ensure
that it never exceeds quota or available disk storage. That kind of custom
mailbox doesn’t exist in the pre-canned world of cloud systems.
Journaling service
providers have infrastructure dedicated for handling Journaling emails,
requests and dealing with Customer requirements when emails are required for
any legal matter.
Even the users
archiving mailbox is only intended for that particular user.
Using journaling,
transport rules, or auto-forwarding rules to copy messages to Exchange Online
Archiving for the purposes of archiving is not permitted. A user’s archive
mailbox is intended for just that user. Microsoft reserves the right to deny
unlimited archiving in instances where a user’s archive mailbox is used to
store archive data for other users.
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